How Can We Help?
Find answers to common questions, browse our documentation, or get in touch with our support team.
Real-time camera mode—fix anything
Point your camera at any broken device. Live AI guidance, step-by-step. No manual needed. Download the FixMode app.
Frequently Asked Questions
How does the AI vision repair assistant work?
Simply point your camera at the broken device, and our AI will analyze the issue in real-time. It provides step-by-step visual and voice guidance to help you complete the repair safely.
Is FixMode free to use?
FixMode offers both free and premium plans. The free plan includes access to basic repair guides. Premium subscribers get unlimited AI vision assistance, priority support, and advanced features.
What devices can I repair with FixMode?
FixMode supports 1,000+ devices including vacuum cleaners, coffee machines, boilers, washing machines, dishwashers, refrigerators, dryers, ovens, microwaves, air conditioners, laptops, and smartphones from all major brands.
Do I need any special tools or equipment?
Most repairs require common household tools like screwdrivers, pliers, and wrenches. Each repair guide lists the required tools at the beginning. You can also use the AI assistant to identify tools you need.
Is it safe to repair devices myself?
Safety is our top priority. Always disconnect power before repairs, follow all safety warnings, and use proper protective equipment. If you're uncomfortable with any step, we recommend consulting a professional.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
How accurate is the AI diagnosis?
Our AI is trained on millions of repair cases and achieves 95%+ accuracy. However, AI recommendations should be verified, especially for complex repairs. Always use your judgment and consult professionals when needed.
What if I get stuck during a repair?
Premium users can access live chat support during repairs. You can also join our community forums, watch video tutorials, or contact our support team for assistance.
Does FixMode work offline?
Repair guides can be saved for offline access in the app. The AI vision assistant requires an internet connection for real-time analysis. We recommend downloading guides before starting a repair in areas with poor connectivity.
How often are new repair guides added?
We add new guides weekly. Our database covers 1,000+ devices and grows continuously. Popular requests and new product releases are prioritized. You can suggest devices via our contact form.
Can I use FixMode for commercial repairs?
FixMode is designed for personal, non-commercial use. Professional repair shops may need a business license. Our guides are for educational purposes—always follow local regulations and manufacturer warranties.
Still Need Help?
Send us a message and we'll get back to you within 24 hours
Or email us directly at
support@fixmode.app