Samsung Washing Machine Error E4: What It Means and How to Fix It

Short answer

E4 on a Samsung washing machine means: not a fault: the spin was stopped for safety because of an unbalanced load. First step: Place the machine on a flat, stable surface.

Unbalanced load

How to fix it

  1. 1Place the machine on a flat, stable surface.
  2. 2Rearrange the load / add or remove items.
  3. 3If one heavy item (e.g. bath mat) is the cause, add 2–3 towels.
  4. 4If the code persists, contact Samsung customer service.

When to call a professional: If it repeats, Samsung Service.

Applies to: Samsung washing machines

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Source

Based on Samsung's official error code information: Samsung UK – What do the codes on my washing machine mean?. Last checked 2026-10-28. Codes and their meaning can differ by model and region; check your appliance's manual.

Frequently asked questions

What does Samsung washing machine error code E4 mean?

Not a fault: the spin was stopped for safety because of an unbalanced load.

How do I fix E4 on a Samsung washing machine?

Place the machine on a flat, stable surface. Rearrange the load / add or remove items. If one heavy item (e.g. bath mat) is the cause, add 2–3 towels. If the code persists, contact Samsung customer service.

When should I call a technician for E4?

If it repeats, Samsung Service.

Other Samsung washing machine error codes

Still stuck with your Samsung washing machine?

Point your camera. Rex, our AI repair expert, walks you through it live.