Samsung Washing Machine Error 11E: What It Means and How to Fix It
Short answer
11E on a Samsung washing machine means: low water level detected. First step: Make sure the drain hose is not lower than the machine's base and not clogged; its end should rest on the floor.
Low water level detected
How to fix it
- 1Make sure the drain hose is not lower than the machine's base and not clogged; its end should rest on the floor.
- 2Check for leaks.
- 3If no water is present, power off for 1 minute, reconnect and retry.
- 4If the code persists, contact Samsung customer service.
When to call a professional: If it persists, Samsung Service.
Applies to: Samsung washing machines
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Source
Based on Samsung's official error code information: Samsung UK – What do the codes on my washing machine mean?. Last checked 2026-10-28. Codes and their meaning can differ by model and region; check your appliance's manual.
Frequently asked questions
What does Samsung washing machine error code 11E mean?
Low water level detected.
How do I fix 11E on a Samsung washing machine?
Make sure the drain hose is not lower than the machine's base and not clogged; its end should rest on the floor. Check for leaks. If no water is present, power off for 1 minute, reconnect and retry. If the code persists, contact Samsung customer service.
When should I call a technician for 11E?
If it persists, Samsung Service.