Samsung Washing Machine Error Codes
The complete list of 38 Samsung washing machine error codes, based on Samsung's official information. Find your code to see what it means and what you can safely do yourself. Codes with step-by-step fixes have their own guide.
| Code | Meaning | What to do |
|---|---|---|
| 1C | Water level sensor issue. Water level (pressure) sensor issue. | Switch off at the mains, wait about 1 minute, switch on and start a new programme. |
| 3C | Motor issue. Motor or electronics fault. | Switch off at the mains, wait about 1 minute, switch on and start a new programme. |
| 3CP | Electronic control issue. Electronic control issue. | Restart the cycle. |
| 4C | Water supply issue. Water is not entering (or too little) – water supply issue. | Step-by-step fix |
| 4C2 | Water temperature issue. Water temperature issue on fill. | Make sure the hose is connected to the cold supply, not hot (cold is usually the blue tap). |
| 5C | Water drainage issue. The machine cannot drain properly. | Step-by-step fix |
| 6E | Water heater not functioning. Water heater not functioning. | Contact Samsung customer service. |
| 8C | MEMS sensor issue. MEMS sensor issue. | Turn off and restart the cycle. |
| 8E | Current / motor / board error. Current error; it may also be a motor error, Hall-sensor error or board error. | Switch off at the mains, wait about 1 minute, switch on and start a new programme. |
| 9C1 | Low voltage. Low supply voltage. | Check the power supply and that the power cord is plugged in correctly. |
| 9E1 | Power error. Power / electrical circuit error. | Step-by-step fix |
| 11E | Low water level detected. Low water level detected. | Step-by-step fix |
| 12E | Button issue. A button problem (stuck button). | Step-by-step fix |
| 13E | Signal communication issue. Signal communication issue. | Wait a few minutes; if it persists, turn off and restart the cycle. |
| AE6 | Inverter communication issue. Inverter communication issue. | Step-by-step fix |
| Cb | Calibration mode. Washer is in calibration mode.Samsung's regional pages describe this code differently; check your manual. | Check the hose is on the cold supply. |
| CE | Calibration / water temperature. On some machines this is not a fault: press Start/Pause to run the Calibration cycle and wait for 0. On others it signals a water temperature error: check the hose is on the cold supply.Samsung's regional pages describe this code differently; check your manual. | Press Start/Pause to run the calibration cycle, or check the hose is on the cold supply. |
| dC | Door issue. Door problem. | Step-by-step fix |
| DC3 | Add-door lock issue. Add door lock issue. | Turn off and restart the cycle. |
| DDC | Add Door opened without pressing pause. The Add Door was opened without pressing Start/Pause. | Close the Add Door, then press Start/Pause. |
| dE2 | On/Off switch error. On/Off switch error. | Disconnect from the mains, wait 5 minutes, then try again. |
| E3 | Overflow error. Overflow – possibly too much powder/liquid detergent. | Step-by-step fix |
| E4 | Unbalanced load. Not a fault: the spin was stopped for safety because of an unbalanced load. | Step-by-step fix |
| E5 | Water heater not functioning. Water heater not functioning. | Contact Samsung customer service. |
| E7 | Water level sensor issue. Water level sensor issue. | Switch off at the mains, wait about 1 minute, switch on and start a new programme. |
| E8 | Water temperature issue. Water temperature issue. | Check the hose is on the cold supply. |
| EA | Motor issue. Motor issue. | Switch off at the mains, wait about 1 minute, switch on and start a new programme. |
| EC | Temperature sensor issue. Temperature sensor issue. | Switch off at the mains, wait about 1 minute, switch on and start a new programme. |
| FE | Fan issue. Fan issue. | Contact Samsung customer service. |
| HE1 | Water heater not functioning. Water heater not functioning. | Contact Samsung customer service. |
| HE2 | Dryer heater not functioning. The dryer section shut down because the temperature got too high – a safety shutdown. | If the code persists, contact Samsung customer service. |
| HE3 | Steam function not operating normally. Steam function is not operating normally. | Contact Samsung customer service. |
| HOT | Drum too hot. Not a fault: the appliance is too hot; the fan runs until it cools to 55 °C, then the door unlocks. | Let it cool before removing the washing. |
| PC | Clutch position detection issue. PC/PE: clutch position not detected; PC1/PE1: clutch Hall-signal fault. | Contact Samsung customer service. |
| Sud | Too much foam. Too much foam detected. | Step-by-step fix |
| t1 | Test mode. The appliance is in test mode. | Switch off at the mains, wait about 1 minute, switch on and start a new programme. |
| UC | Supply voltage fluctuation / low voltage. Fluctuation in supply voltage, low voltage, or an electronic control error. | Step-by-step fix |
| 0 | Drum clean reminder. Not a fault: the drum-clean reminder is on. | Run a drum clean cycle regularly. |
Code not clear? Show it to Rex
Point your phone camera at your Samsung washing machine's display and Rex, our AI repair expert, helps you work out what to check, live.
Sources
Last checked 2026-10-28. Codes can differ by model and region; your appliance's manual is the final reference.