How to fix Dell XPS 15 9520 not charging
Is your Dell XPS 15 9520 experiencing not charging? Here is the complete troubleshooting and repair guide to fix it yourself.
Fix it faster with AI
Point your camera at your Dell XPS 15 9520. Our AI will diagnose the not charging issue and guide you step-by-step through the repair in real-time.
Quick Diagnostic Steps
Before tearing down your Dell XPS 15 9520, try these rapid diagnostic steps. They solve the not charging issue in a majority of cases.
Try a different charging cable and adapter
Clean the charging port with a toothpick or compressed air
Restart the device and try again
Check the cable for bends, frays, or damage
Try charging from a wall outlet instead of a computer USB
Leave it plugged in for at least 30 minutes (deeply discharged batteries)
Why does this happen?
- Damaged or frayed charging cable
- Dirty or debris-filled charging port
- Faulty charger or power adapter
- Degraded battery that needs replacement
- Software bug preventing charge recognition
- Damaged charging IC on the motherboard
Safety First
Always disconnect power (unplug from the wall or remove the battery) before beginning any internal repair on your Dell XPS 15 9520. If you are unsure about a step, consult the AI camera mode for real-time verification or seek professional help.