Samsung Dishwasher Error 5C2: What It Means and How to Fix It
Short answer
5C2 on a Samsung dishwasher means: the dishwasher tries to pump out but the pump does not start, runs briefly or stops. First step: Try to drain manually (e.g. cancel the programme) and listen for unusual noises.
Drain pump not running
How to fix it
- 1Try to drain manually (e.g. cancel the programme) and listen for unusual noises.
- 2Unplug the appliance, remove the lower basket and filter, check the sump for foreign objects (food, labels, bones) blocking the impeller.
- 3If the code persists, contact Samsung customer service.
Safety
- Disconnect from power before reaching into the sump.
When to call a professional: If the code persists after the suggested steps, contact Samsung Support.
Applies to: Samsung dishwashers with a digital display
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Source
Based on Samsung's official error code information: Samsung CH (DE) – Was bedeuten die Fehlercodes, die mein Geschirrspüler anzeigt?. Last checked 2026-10-28. Codes and their meaning can differ by model and region; check your appliance's manual.
Frequently asked questions
What does Samsung dishwasher error code 5C2 mean?
The dishwasher tries to pump out but the pump does not start, runs briefly or stops.
How do I fix 5C2 on a Samsung dishwasher?
Try to drain manually (e.g. cancel the programme) and listen for unusual noises. Unplug the appliance, remove the lower basket and filter, check the sump for foreign objects (food, labels, bones) blocking the impeller. If the code persists, contact Samsung customer service.
When should I call a technician for 5C2?
If the code persists after the suggested steps, contact Samsung Support.